Total Response Technology, LLC
TRanscending your Technology needs for today, tomorrow and beyond…
IT Engineering Services
Develop, Implement and Maintain IT Solutions
Infrastructure Integration, Implementation & Maintenance
Enterprise Data Management
Advanced Technology Services
Information Security Services
E-Business Solutions
Enterprise Management Solutions
Mainframe Maintenance
Client/Server and Web Platforms Integration
Oracle Design and Administration
Large Scale Data Conversion
Desk Top Services
Help Desk Services
IT Professional Services
Program and Project Management
IT Governance Services
Legislative & Regulatory Policy Analysis
Human Capital Services
Custom IT Recruitment & IT Staffing
Designed around each client’s culture and requirements
Enterprise Talent Deployment & Establishment
Human Capital Development & Training
Management Services
Change Management
Organizational Development
Business Strategy & Transformation
Operational Outsourcing Support
Performance Management
Sample Resources:
Microsoft Windows Subject Matter Experts (SMEs), Engineers & Administrators – Architect, implement, manage, monitor, troubleshoot and maintain MS Windows servers and supported applications
MS Exchange SMEs, Engineers & Administrators – Design, implement, maintain and troubleshoot complex MS Exchange environments
Network Security Engineers – Monitor, analyze, implement, maintain and support network security enterprise environments
Unix Server Administrators – Analyze, recommend, design, implement, maintain and support enterprise solutions
Service Delivery Coordinator – Supervisory position for all service escalations, resource management and verification of SLA’s
Incident Managers – Supervisory position for service desk, ticket escalations, advising on resolution of incidents
Telecommunications Administrators – Provide support for all telecommunications support request or incidents (voice, cellular and data services), as well as, the installation, modification, de-installation of telecommunication services
Desktop Engineers – Provide end-user support and maintenance within the desktop computing environment both in person and/or via remote access
Helpdesk Engineers – Field, report and resolve incidents with operating systems, anti-malware, off-the-shelf applications and proprietary applications